Lamm, K., Sapp, L., Lamm, A. and Randall, N. (2020). A longitudinal evaluation of conflict management capacity building efforts in higher education. Journal of Agricultural Education, 61(3), 75-85. https://doi.org/10.5032/jae.2020.03075
The cost of conflict avoidance and mismanagement can be detrimental to organizational environments.
Thus, the need for individuals capable of managing conflict effectively is a vital and necessary
leadership skillset, specifically within higher education. The purpose of this study was to examine if
participation in the LEAD21 leadership development program, a national leadership program for
faculty emerging as leaders in the land-grant university system, changed participant levels of conflict
management capacity. The longitudinal analysis included comparisons across members of four classes
in the LEAD21 program, as well as the aggregated data from all four years. Results indicated the
overall level of conflict management capacity rose by an average of 15.1%. Agricultural leadership
educators can use the results to inform leadership education initiatives while also using the presented
Conflict Management Scale to measure such initiatives. Study expansions, implications, and
recommendations are discussed.