Global Service-Learning Improves Employability Skills: A Comparative Study among Alumni Students from the United States and Uganda
DOI:
https://doi.org/10.5032/jae.v66i4.3267Keywords:
employability skills, experiential learning, global service-learning, international education, professional skills, school garden, study abroadAbstract
Global service-learning interconnects service-learning, study abroad, and international education programs to enhance global competence among students through their immersion in distinct cultures, while working with communities. This study was grounded in the employability skills framework that clusters skills into applied knowledge, effective relationship, and workplace skills. We employed a comparative census study involving service-learning alumni from Iowa State University (ISU) and Makerere University (MAK), who participated in a summer service-learning program in Uganda as undergraduates between 2006 through 2019. The study sought to determine the level of improvement in employability skills among program alumni. A self-administered questionnaire was sent to 274 alumni through Qualtrics. The response rate was 94.2%. Overall, effective relationships led by open-mindedness and teamwork skills had the highest improvement for both groups, followed by workplace skills led by communication, and applied knowledge led by problem-solving skills. An independent sample t-test by the university revealed that MAK alumni reported higher levels of improvement in employability skills than ISU alumni. Specifically, MAK alumni reported significantly improved skills in teamwork and ISU alumni reported significantly improved skills related to emotional intelligence. Housing arrangements and year of participation in service-learning significantly accounted for the differences. Binational housing arrangements showed a greater influence in improving alumni skills, and service-learning programs should emphasize binational residences. Alumni could obtain additional benefits from engaging in activities to improve their research, critical reflection, and public speaking skills, which are among the key skills related to success in graduate school and employability during and after college.
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